What are my problems with someone else's performance?
What do I want instead?


This dimension of leadership creates outcomes when someone has a problem with someone else's performance or communication. Requesting to be heard and asking for help with a job-related problem stops problems from festering. Voicing problems and requesting changes improves working relationships by dealing positively and directly with strains and difficulties they may be experiencing. Includes apologizing. (For more details about apologizing, there is a separate Apologizing page under Leadership Behaviors.)

What to do:

(From here, to plan further, solve problems and negotiate solutions, go to the Negotiating and Mediating model.)

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