Experiences and Situations
Think of a time when you have been trusted or respected, loved or cared
about, when you have witnessed a glorious sunset or achieved a long-sought
for goal. The experience of having our important values fulfilled is has
many aspects, yet the good, positive feeling of fulfilling a value is the
undeniable proof that something important to you has happened. It is the
set of inner signals of good feelings that let you know your values have
Figuring out how to fulfill your values and those of others is the good
work of a values-based leader.
When important values are fulfilled, what is important is to encourage
them so they will happen again in the situation. They are too precious to
go unrewarded. Whether they are your values being fulfilled or some else's,
it is important to reward or nurture them so they can happen again.
Below I describe a three typical categories of values-fulfillment situations.
Along with the name of the situations are suggested ways to encourage them
to happen again.
Values Fulfillment Situations:
Your Group Performs Well
How can I reward a group's good performance so they will continue
to perform well?
- Reward Performance: When a group performs well, reward their
performance. That way, the good performance will tend to repeat and improve.
- Use Organizational Learning Skills: Arrange a group conversation,
a celebration event or create policies that reward the group members for
good performances. (See Organizational
Learning under Leadership Thinking.)
- Appreciate Individuals and Teams: In the group conversation
or celebration event, appreciate individual and team performances and encourage
others to do so too. (For steps, see Appreciating under Leadership Thinking in the VBL Flow
You Perform Well
How can I reward my own good performance so that I will continue to
- Don't Ignore Yourself: Often leaders fail to appreciate themselves
for a job well done. Don't make that mistake!
- Appreciate Yourself: Use your appreciating skills on yourself.
Reward your own good performances - you deserve it.
- Remember To Ask This Question: "If you refuse to appreciate
yourself and fail to reward yourself, why should anyone appreciate you
or reward you?"
Someone Else Performs Well
How can I reward someone else's good performance so they will continue
to perform well?
- Reward a good performance: When someone else performs well,
reward the performance. That way, the good performance will tend to repeat
- Think deeply about benefits of their actions: To assure your
own appreciation of the other person is genuine, take the time to reflect
on and think deeply about the other person's actions and how you and the
organization benefit from their actions.
- Genuinely appreciate: That is, let the other person know what
you appreciate about their actions or performance. Be sure and describe
how you benefit from it and how you value their actions. Sometimes it makes
sense to share how the organization benefits as well.
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